Humor Me ... GOOGLE me!

I think it was just a week ago when I learned about some message board where my name was FULLY printed, some person who "flamed" about me. Really, I didn't know how to react, but, at some point, it kinda makes you think that there will always be people who wants to take you down. They don't realize that with that kind of attitude, they will never be successful in any call centers.

Go ahead, look for my name, see how many ungrateful agents we have in our account --

Whine, whine, whine. Complain, complain, complain.